STAROFSERVICE S.A.S:Company which owns the website StarOfService and is responsible for publishing StarOfService's services.
The website: StarOfService
Request:All data (information, sounds, photos, design, etc.) that a Client submits online on StarOfService's website for the purposes of requesting a service.
Client:Individual or legal entity registered on StarOfService's website, who submits one or more requests for services using the StarOfService website. This refers to the service requester.
Professional:Individual or legal entity, registered on StarOfService's website, who publishes different types of data (information, sounds, photographs, design, etc.) for the purposes of offering services on StarOfService's website. This refers to a service provider.
User:Individual or legal entity using the services of StarOfService.
Client Account:The account opened by a Client when registering on StarOfService's website, for the purposes of making use of the services offered by StarOfService.
Professional Account:The account opened by a Professional when registering on StarOfService's website, for the purposes of making use of the services offered by StarOfService.
Quotes:Pricing and information provided by the Professional on StarOfService for the purpose of responding to a Client's Request.
Profile:Information published by a Professional registered on StarOfService, containing all the information about the Professional's business and other information about the Professional.
Partner:Third-party company working with StarOfService under a commercial business contract, for the purpose of providing additional services or features for Users.
The purpose of these Terms of Service or general conditions is to:
STAROFSERVICE S.A.S provides an online service designed to publish free requests for services via the web and accessible via robnkole.com. STAROFSERVICE S.A.S, via StarOfService enables service requesters, also known as Clients, to contact service providers, also known as Professionals. Service requests are comprised of requests published by Clients, which request help from a Professional registered on our platform to perform the service or the services they require. The Professionals can then submit a Quote for each Request that they are interested in.
爱博体育下载STAROFSERVICE S.A.S acts solely as a host and provides:
Technical tools and storage space that enables Professionals on StarOfService to register and to share their Profiles, information about their business and their Quotes through StarOfService; and enables Clients to register and to publish their requests for services; The technology used to match Professionals and Clients via StarOfService, enabling them to easily connect and communicate; The information provided by Professionals and Clients via StarOfService爱博体育下载 belongs to them and is their sole responsibility. STAROFSERVICE S.A.S declines liability for any information or for the validity of the content displayed on a Professional's profile or a Client's account.
STAROFSERVICE S.A.S can and may advertise to its Users via its StarOfService platform and email campaigns.
STAROFSERVICE S.A.S is not a recruitment agency. STAROFSERVICE S.A.S is not a temporary placement agency. STAROFSERVICE S.A.S does not have an Employer status for the professionals listed on its website. The Professionals are in no way subordinated to STAROFSERVICE S.A.S while making use of the services our company makes available for them via StarOfService.
爱博体育下载STAROFSERVICE S.A.S's objective and scope is solely to enable Clients and Professionals to connect, for a given project and the service requested and offered. STAROFSERVICE S.A.S has no obligation, liability, duty or control of any nature whatsoever, with respect to the interactions between Clients and Professionals which take place via its website, namely with regards to: the absence of a Quote or response from a Professional to a published Request; the number of Quotes received for a published Request; the quality of the service provided by the Professional who replies to a Request; the quality of the published Requests sent to the Professionals; the timeframe for providing the service offered by the Professional; the legal framework in which the service is provided by the Professional; the validity of the information provided by the Professional registered on StarOfService and displayed on his public profile page; the validity of the Client's Request; etc.
To access and use the services provided by StarOfService, users are solely responsible for ensuring that their system and our online platform at StarOfService爱博体育下载 are compatible.
To offer services as a Professional, you must be registered on StarOfService. To become a Professional and offer your services on StarOfService爱博体育下载, you must:
StarOfService爱博体育下载 allows all registered Professionals to benefit from certain services as part of their relationship with Clients. Some of these services are free, others are paid. The terms applicable in both situations are detailed below.
爱博体育下载1.1 STAROFSERVICE S.A.S connects, automatically and free of charge, registered Professionals with matching jobs, requested by Clients, based on criteria determined by the professional, and which may be modified at any time: travel radius, availability, budget, type of service, etc.
1.2 Only the following are invoiced: a first reply from a Client (a message sent through the platform); obtaining a Professional's phone number from an Automatic Message sent; Star of Service sending the Client's contact details to a Professional.
爱博体育下载1.3 All replies by Professionals to Clients' questions are completely free. Professionals can also send free quotes to all matching Client' requests. The price charged to access a Client's reply is always displayed and will only be invoiced if the Client replies to the offer, as indicated in paragraph 1.2.
1.4 The Professional may access automatic messages sent by StarOfService on his behalf, in response to Client' requests (as part of the free and automatic matching service described in section 1.1). The messages sent by the Professional to these requests are free. The Professional' access to a Client's telephone number will be charged and invoiced, at the rate indicated on the client' request and which is the equivalent of a connection. From this point forward the Professional can contact the client directly and free of charge (see 1.2).
1.5 The Professional is billed once a contact is made (as stated in 1.2). Only the first contact will be charged, all further communication is completely free.The Professional agrees to be charged for the messages received, regardless of the outcome, i.e. whether he is hired by the Client for the job or not. The Professional may limit the number of messages received per week using the "Weekly Budget" feature. The minimum limit allowed is of 3 messages per week. This is a fixed minimum limit, but it is only applicable if a reply from a Client is sent to the Professional (as stated in 1.2). StarOfService is committed to connecting the Professional with a maximum number of Clients as soon as the criteria described in 1.1 are set by the Professional, in such a way as to ontain a number of Clients which matches the Professional's settings. The price of each message is specified when setting the "Weekly Budget" feature.StarOfService will respect and not exceed the "Weekly Budget" stipulated by the Professional.
1.6 StarOfService sends an invoice by email each time a payment takes place. The payment history can be viewed at any time by the Professional on his Professional Dashboard. A daily email is also sent summarizing all contacts and transactions (payments, messages received, messages sent).
1.7 In order to make full use of our services, all Professionals must indicate at least one valid payment method (either a credit card or an authorized payment partner). Once the payment method has been registered, it can be used for all purchases made by the Professional. If the primary payment method as indicated in the Professional's Account is expired, invalid or, for any reason may not be debited, the Professional agrees that StarOfService may proceed to using the second payment method where applicable as indicated in the Professional's Account.
爱博体育下载1.8 Cancellations and refunds. For any cancellation or refund requests, please contact us via email at: email@example.com no later than thirty (30) days after billing. No claim will be issued after the thirty (30) day period. If you deactivate your account before we process your case, we will not be able to process your request.
1.9 The credits awarded by our Customer Service and added to your StarOfService account are valid for 1 month, starting from the day they were added to your account. After 1 month, if they have not been used, they will automatically expire.
By registering on StarOfService and creating a Request, you become a Client. As a Client, you authorise registered Professionals to view and to reply to your requests. You authorize STAROFSERVICE S.A.S to match your requests through its platform with suitable Professionals, and to share with them the required information from your Account. You also authorize STAROFSERVICE S.A.S to share your requests with Partners, thus allowing them also to distribute your requests on their own websites and Partners' networks with the aim of reaching out to a greater number of service professionals potentially in a position to meet your requirements.
To access STAROFSERVICE S.A.S's services, all Clients of STAROFSERVICE S.A.S must create a Client Account on StarOfService爱博体育下载. If you decide you no longer want to use your Client Account, you can deactivate or delete it by sending an email requesting to do so to: firstname.lastname@example.org. After deleting your data or your requests, or in the event of account deactivation, it is possible that copies of the data related to your account remain visible, as they have been shared with other Users of STAROFSERVICE S.A.S.
Clients are solely responsible for the Requests they post online on StarOfService. STAROFSERVICE S.A.S may not be deemed to be a recruiter. STAROFSERVICE S.A.S cannot be deemed to be a temping or recruitment agency, nor an employer or an agent on behalf of its Users.STAROFSERVICE S.A.S has no legal obligation to ensure results regarding the responses provided to your requests. In order to enable your Client Account to work properly, you agree to:
STAROFSERVICE S.A.S provides several paid options to Clients allowing them to highlight their requests to Professionals on the website.
爱博体育下载Each Request must originate from a real Client who requires a service.
爱博体育下载It is strictly forbidden to use STAROFSERVICE S.A.S's services to post requests or any type of content which:
Does not comply with the laws and regulations of the country where the request or content are published; breaches or does not comply with the country's labour law; may be perceived as discriminatory; contains advertisements for STAROFSERVICE S.A.S's competitors (advertisement for a competitor, link to a competitor's website, etc.); sells or advertises products or services; presents franchises, distribution deals, concessions or commercial agencies, pyramid schemes, club memberships or multi-level selling; targets sex, human trafficking or illegal human organ trafficking; promotes a political party, program, political position or topic, or benefits a specific religion; does not contain a genuine requirement for a service; has the sole purpose of gathering information about the Quotes offered by the Professionals on the platform in order to share the information gathered with one or more competitors of same Professionals; aims to post the same Request repeatedly in an attempt to receive more Quotes.
STAROFSERVICE S.A.S may, at its sole discretion, delete any requests and/or content published on StarOfService which does not comply with the terms of service or which is harmful and damaging to STAROFSERVICE S.A.S's brand or image, or to any Professional or Client using STAROFSERVICE S.A.S's services.
In order to make full use of our services, you must indicate at least one valid payment method (either a credit card or an authorized payment partner). Once the payment method has been registered, it may be used for all purchases made.
If the primary payment method as indicated in your Account has expired, is invalid or, in any event, seems impossible to debit, you agree that StarOfService may proceed to use the second payment method where applicable as indicated in your Account.
Professionals and Clients using STAROFSERVICE S.A.S's Services must refrain from:
Transmitting on StarOfService's platform any prohibited, illicit, or illegal content or any information that may constitute an abuse of rights (e.g. escort services, sale of firearms or firearm parts and related services, sale of prescription drugs and related services, etc.), or that may be contrary to public order and/or morality, or that may be used to exert a threat or pressure of any nature, kind or form, or that is contrary to or contradicts any intellectual or industrial property laws or copyrights, or that has been obtained or used by any type of infringement, crime or misdemeanour; Endangering the security of StarOfService (attempts to control, scan or test the vulnerability of a system or network; violations of security or authentication measures; violations or attempts to violate the system's or the network's security); Sending unsolicited letters, emails, faxes or contacting by phone any Professional or Client using STAROFSERVICE S.A.S's services with the purpose of promoting any type of products or services; Making commercial use of any of StarOfService's elements or data; Using STAROFSERVICE S.A.S's services for a purpose other than that originally intended by the website; Opening an Account or creating a profile with the sole intention of promoting or selling any products or services; Using StarOfService to promote one's own services or products using SPAM or repetitive requests for services.
These behaviours may lead to civil and/or criminal lawsuits. STAROFSERVICE S.A.S may appeal to the judicial authorities in order to criminally prosecute Users who have been part of such violations. In the event that you fail to comply with any of the prohibitions detailed above, STAROFSERVICE S.A.S may temporarily revoke your access to StarOfService or permanently revoke your access to StarOfService.
All STAROFSERVICE S.A.S's content (information, texts, graphics, videos, images, logos, icons, files, etc.) are the exclusive property of STAROFSERVICE S.A.S. All content is protected by copyright, trademark law, authors' rights and intellectual property law. No Professional nor Client using STAROFSERVICE S.A.S's services has the right to use any type of content belonging to STAROFSERVICE S.A.S in a context (other website, other location, intranet, extranet, etc.) other than StarOfService. All code created by STAROFSERVICE S.A.S to display or generate its content on StarOfService and on StarOfService爱博体育下载's webpages is protected by intellectual property law and you should not attempt to copy nor modify any piece of code at the risk of criminal prosecution.
STAROFSERVICE S.A.S offers an exclusively online service via StarOfService's platform, with the sole intent of posting requests for services from Clients with requirements and providing them with Quotes from Professionals specifically tailored to their requests. By using STAROFSERVICE S.A.S's services on StarOfService's platform, as a Professional, you will have access to several requests for services from Clients and you will receive requests for services matching your skills (based on the information provided on your Profile). To connect with a Client, you need to send them a Quote (offer + price). Once you send a Quote for a service, you are committing yourself to carrying out that service at the time, at the place and under the conditions stipulated by the Client. If the Client accepts your Quote, you should reach out to the Client as soon as possible using the phone number which he will provide you with, so you may both agree on all the specific details of the service requested. You should arrive on time, be fully prepared to do the work requested and be polite in all circumstances. The Professional selected to perform a given service is the one whose Quote (offer + price) is accepted by the Client.STAROFSERVICE S.A.S's purpose is to connect Clients with Professionals, therefore the services of, STAROFSERVICE S.A.S end once the Professional and the Client have been matched and entered into contact with each other. STAROFSERVICE S.A.S does not interfere at any point nor by any means in the contractual relationship established between Professionals and Clients, nor in the way that Professionals and Clients choose to do their businesses together, or in deciding how the services should take place, these issues are the sole responsibility of both Professionals and Clients. Once the Professional has ended the service agreed with the Client, only the Client is able to confirm if the service was, in fact, successfully completed, and is also the only person able to leave a review & feedback about the Professional's performance. This feedback is given without any interference from STAROFSERVICE S.A.S, consequently STAROFSERVICE S.A.S will not be held liable for the reviews given, nor may Professionals or Clients demand any type of action from STAROFSERVICE S.A.S, nor that they control and/or validate in any way, the opinions expressed about the service provided by the Professional to the Client.
爱博体育下载STAROFSERVICE S.A.S acts solely as an intermediary. STAROFSERVICE S.A.S is not responsible for the Professionals' status nor for their legal ability to issue invoices. The Professionals are solely responsibles for their taxes, for complying with tax regulations regarding the revenues obtained from the services provided to the Clients, and for complying with social security regulations, in accordance with their country's legislation.
In the context of using the services of STAROFSERVICE S.A.S, as a Client, you have access to Professionals' Profiles via StarOfService爱博体育下载. You agree to use these Profiles adhering to the General Terms and Conditions, current laws and regtulations and data protection rules. You agree to take all appropriate steps to protect the information which you obtain when viewing the Profiles, and namely steps against theft, malicious use, unauthorized access, publication for commercial use, their modification or deletion. The Professionals alone create their Profile. STAROFSERVICE S.A.S in no ways guarantees the accuracy or the veracity of these Profiles and the associated content. STAROFSERVICE S.A.S reserves the right to restrict the amount of data which Clients can access. STAROFSERVICE S.A.S may change these restrictions at any time and at its sole discretion. When you publish a Request for a service, STAROFSERVICE S.A.S automatically selects the most suitable Professionals for your Request. Professionals who are interested in your Request will send you their Quotation. You may choose the Quotation which best suits you. Once you have selected a Quotation, there is an exchange of contact details between the Client and the Professional. At the end of the job, the Client can leave a review & an evaluation of the Professional. 5. Premium subscription 5.1 Description of the service: Professionals can take out a Premium subscription, which guarantees the following rights: A preferential rate on contacts A featured profile for client searches Priority customer service 5.2 Free Trial: Your subscription to StarOfService Premium may begin with a free trial. The period of the free trial is specified at the time of registration, and the purpose of the free trial is to allow new members and some old members to try out the service. In order to be eligible for a free trial, the Professional must have a validated payment method. At the end of the trial period, the Professional will be billed at the rate in place at the end date of the trial period. The Professional can ensure they are not billed by ending the trial period any time between the 1st and the 13th day of the trial period. 5.3 Invoices and Termination StarOfService subscriptions are billed on a quarterly or annual basis, depending on the initial option selected. Subscriptions will be renewed automatically, as per the initial conditions at the time of registration. If a Professional does not want his subscription to the service to be renewed, he must terminate it at the latest 1 days before the renewal of his Premium subscription. Any subscriptions which have begun will not be refunded. In the event of the failure to make a scheduled payment, StarOfService reserves the right to collect the sum at a later date, namely when the Professional adds a new payment method.
STAROFSERVICE S.A.S is committed to making every effort to implement all procedures within its power to limit risks with regards to malicious intrusions, hacking or the deployment of any virus on its server and/or on StarOfService's platform. STAROFSERVICE S.A.S is also committed to making every possible effort to ensure the security of the content displayed at StarOfService. Despite of STAROFSERVICE S.A.S's best efforts regarding the aforementioned, STAROFSERVICE S.A.S is unable to fully guarantee that such an event will not occur, therefore STAROFSERVICE S.A.S will not be liable and declines any responsibility in the event of any malicious intrusions, hacking, or the deployment of any virus on its server and/or on StarOfService's platform and/or in the emails sent.
In spite of all precautions taken by StarOfService's team to ensure that all the information transmitted through StarOfService's platform is true and correct, STAROFSERVICE S.A.S will not be liable for any false information, and/or any false requests for services sent to Professionals, nor for any false information and/or Quotes sent to the Clients, neither for any direct, indirect or consequential damage arising from any of the aforementioned. STAROFSERVICE S.A.S will not be liable, under any circumstances, for the outcomes of the requests for services, namely if they do not satisfy the Client, regarding the number of replies received from Professionals, or the type offers presented in the Quotes received, or even with regards to the quality and features of the products or services offered by Professionals. STAROFSERVICE S.A.S does not intervene in the negotiations between Clients and Professionals, which are established following a Request for a service being posted on StarOfService's platform, and STAROFSERVICE S.A.S will not be liable in the event of any dispute arising between the two parties.
The Client is responsible for checking the information provided by the Professional in order to ensure the competence of the latter to successfully carry out the proposed services. STAROFSERVICE S.A.S will not be held responsible and declines any civil and/or criminal liability for any direct, indirect or consequential damages arising from the relation established between Clients and Professionals.
As a User, you agree that you will not make any claims, bring proceedings or request compensation (including any related legal fees) against STAROFSERVICE S.A.S with regards to any type of Professional or Client content that you have provided on StarOfService's platform, nor for your use of STAROFSERVICE S.A.S's content, nor for any infringements to third party rights' by you, nor for your breach of the terms stipulated on these Terms of Service.
STAROFSERVICE S.A.S will not be liable, under any circumstance, in the event of any system malfunction which is beyond its control, namely any type of network interruption, telephone or Internet malfunction. STAROFSERVICE S.A.S will not be liable in the event of force majeure circumstances (namely a strike, an Internet failure, etc.).
StarOfService's platform includes links to third party websites. STAROFSERVICE S.A.S will not be held responsible for the hypertext links to other websites. STAROFSERVICE S.A.S cannot be held responsible for any hyperlinks which lead to StarOfService's platform. If you access any of these third-party websites, you do so at your own risk.
StarOfService's platform is accessible 24 hours a day, 7 days a week, except in the event of any possible breakdown or of any maintenance required to ensure the proper functioning of the website. STAROFSERVICE S.A.S reserves the right to interrupt StarOfService's services at any time and for whatever reason, and this will not entitle Users to damages or compensation.
THE STAROFSERVICE ENTITY DOES NOT MAKE ANY CLAIMS NOR ANY PROMISES REGARDING THE CONDUCT OF THIRD PARTIES, SUCH AS PROFESSIONALS OR ADVERTISERS MENTIONED ON THE WEBSITE, OR THE USERS OF THE WEBSITE. FURTHERMORE, THE STAROFSERVICE ENTITY WILL NOT BE HELD LIABLE FOR ANY LOSSES OR DAMAGES OF ANY NATURE ARISING FROM THEIR ACTIONS OR OMISSIONS, INCLUDING, FOR EXAMPLE, IF AN USER OR A PROFESSIONAL IS FOUND GUILTY OF ABUSIVE USE OF YOUR CONTENT, YOUR IDENTITY OR YOUR PERSONAL INFORMATION, OR IF YOU HAVE A DISAPPOINTING EXPERIENCE WITH ANY OF THE PROFESSIONALS OR ADVERTISERS LISTED ON THE WEBSITE. YOU PURCHASE AND USE ANY PRODUCTS OR ANY SERVICES OFFERED BY A THIRD PARTY THROUGH THE WEBSITE AT YOUR OWN RISK.
爱博体育下载THE STAROFSERVICE ENTITY DOES NOT MAKE ANY CLAIMS NOR ANY PROMISES REGARDING THE CONDUCT OF THIRD PARTIES, SUCH AS ITS PARTNERS. FURTHERMORE, THE STAROFSERVICE ENTITY WILL NOT ACCEPT LIABILITY FOR ANY LOSSES OR DAMAGES OF ANY NATURE ARISING FROM THEIR ACTIONS OR OMISSIONS, INCLUDING, FOR EXAMPLE, ANY CONTENT PRODUCED BY STAROFSERVICE S.A.S AND SHARED BY ITS PARTNERS, SUCH AS PROFILES, REQUESTS, OR ANY OTHER INFORMATION FROM STAROFSERVICE S.A.S.
Should STAROFSERVICE S.A.S be considered liable, its liability for any damages suffered as a result of StarOfService's use, or STAROFSERVICE S.A.S's services and/or StarOfService's content will be limited to the sum of one hundred and fifty (150) euros, regardless of the nature of the liability, whether it is a contractual, a tortious, partly tortious or criminal liability.
STAROFSERVICE S.A.S reserves the right to refuse the use of its services immediately to any User, without any prior notification nor any type of compensation, and without prejudice to any possible compensation due to STAROFSERVICE S.A.S, in the event of non-compliance by any User of any of his obligations as referenced in these Terms of Service, and particularly in the event of an act of piracy or an attempted illegal use of any information present on StarOfService's platform that is found to have been caused or originated by a User's post. STAROFSERVICE S.A.S will inform the User of its decision via email.
The only rights and resources available exclusively to you, as a User, in the event of general dissatisfaction with the website, the services provided or any other complaint are the termination and the complete cancellation of your access and use of the website.
The website robnkole.com is property of STAROFSERVICE S.A.S. All the elements which make up StarOfService's platform comply with legislation on copyright, trademark law and general intellectual property law, be it with regards to the form, the components of its architecture, structure, forms, texts, features and graphics, or to any other data which is the exclusive property of STAROFSERVICE S.A.S. You agree not to use these elements and codes. You agree not to allow the use of these elements and codes by any person for illegal and unauthorized purposes. Any reproduction, modification, publication, total or partial transmission, of these StarOfService's elements and codes in any context or by any means with the intent to sale, resale, retransmit or make available to a third party in any way is expressly forbidden (more generally, any non-authorized usage by STAROFSERVICE S.A.S of StarOfService's website and any information shared on it is expressly forbidden). Failure to comply with these restrictions constitutes a serious offense which may result in civil or criminal liability of the counterfeiter. By publishing or displaying any Professional or Client related content on StarOfService's platform, you authorise STAROFSERVICE S.A.S with a non-exclusive, worldwide, right not subject to royalties, to reproduce, adapt, disclose and publish both Professional- or Client-related content, with the purpose of promoting and developing STAROFSERVICE S.A.S's services. STAROFSERVICE S.A.S is not responsible for the content's provenance. STAROFSERVICE S.A.S reserves, at its sole discretion, the right to refuse, accept, publish, display or transmit any and all content. By submitting content to a public section of StarOfService's platform, you give all Professionals and Clients the right to access, search, display, save and reproduce the aforementioned content for their own personal use.
We authorise basic information about Professionals provided by third-party data providers who collect this type of information from public documents and other public sources. We also gather information about Professionals through our Users, who help us to correct the data we have online, or who inform us about the opening of a new business. Please do not hesitate to contact us to advise us of any updates or rectifications required from us by writing an email to: email@example.com.
In the event of a dispute arising from or related to these Terms of Service, including any question regarding the interpretation, execution and/or the implementation of any of its sections, and in the event that no settlement can be reached between the parties involved, the relevant governing law and jurisdiction clauses apply. These Terms of Service are governed by the laws of the country.
By accepting these Terms of Service, you also accept Mangopay's Terms of Service
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